Privacy Policy

Privacy Policy

At ZenTeaSpace, accessible from zenteaspace.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ZenTeaSpace and how we use it.

1. Information We Collect When you visit or make a purchase from ZenTeaSpace, we collect certain information to fulfill your order and improve your shopping experience:

  • Personal Details: Name, billing address, shipping address, payment information (processed securely via PayPal), email address, and phone number.
  • Device Information: IP address, browser type, time zone, and cookies to help us load the site accurately and perform analytics.

2. How We Use Your Information We use the information we collect in various ways, including to:

  • Process, ship, and track your orders of tea and tea accessories.
  • Communicate with you regarding order status, customer support, or updates.
  • Screen our orders for potential risk or fraud.
  • Comply with applicable legal and regulatory requirements.

3. Payment Security & Third-Party Services We do not store or process your credit card or PayPal password on our servers. All transactions are handled securely through our encrypted payment gateway provider (PayPal). We may share necessary shipping details with trusted logistics and courier partners solely for order delivery.

4. Cookies ZenTeaSpace uses ‘cookies’ to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Your Rights (GDPR & CCPA) Depending on your location, you have the right to access, correct, update, or request deletion of your personal information held by us. If you would like to exercise this right, please contact us.

6. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: Luxi840507@gmail.com

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